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ISO/IEC 33020-ed.2.0
Information technology - Process assessment - Process measurement framework for assessment of process capability
NORMA vydaná dňa 21.11.2019
Informácie o norme:
Označenie normy: ISO/IEC 33020-ed.2.0
Dátum vydania normy: 21.11.2019
Kód tovaru: NS-1192092
Počet strán: 42
Približná hmotnosť: 126 g (0.28 libier)
Krajina: Medzinárodná technická norma
Kategória: Technické normy ISO
Kategórie - podobné normy:
Anotácia textu normy ISO/IEC 33020-ed.2.0 :
This document defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this document and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals. The process measurement framework defined in this document forms a structure which a) facilitates self-assessment, b) provides a basis for use in process improvement and process quality determination, c) is applicable across all application domains and sizes of organization, d) produces a set of process (capability) attribute ratings (process profile), and e) derives a process capability level. This document also includes as informative annexes a set of assessment indicators of process capability that can be used in the construction of a process assessment model using this process measurement framework, and guidance on the meaning of the process capability levels and the achievement of the process attributes.
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