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Systems and software engineering - Lifecycle profiles for very small entities (VSEs) - Part 4-3: Service delivery - Profile specification
NORMA vydaná dňa 30.8.2018
Označenie normy: ISO/IEC 29110-4-3-ed.1.0
Dátum vydania normy: 30.8.2018
Kód tovaru: NS-942476
Počet strán: 67
Približná hmotnosť: 201 g (0.44 libier)
Krajina: Medzinárodná technická norma
Kategória: Technické normy ISO
This document is applicable to Very Small Entities (VSEs). A VSE is an enterprise, an organization, a department or a project having up to 25 people. The purpose of this document is to provide a set of auditable requirements based on multiple standards (i.e., ISO/IEC/IEEE 15288, ISO/IEC/IEEE 15289, ISO 9000, ISO 9001, ISO 31000, ISO/IEC 38500, ISO 10004, ISO 10007, ISO/IEC 20000, ISO/IEC 27035) that supports the delivery of services by a VSE. Services can be delivered to internal or external customers. This document is not a Management System Standard (MSS), nor does it provide guidance on fulfilling the requirements of an MSS. ISO/IEC 20000-1:2011 is the MSS for service management (see Annex D for information). This document does not promote uniformity in the approach across all organizations, as specific objectives and initiatives are tailored to suit an individual organizations needs.
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