ASTM E2587-14e1

4.2.1 A certain amount of variability will exist in all process outputs regardless of how well the process is designed or maintained. A process operating with only this inherent variability is said to be in a state of statistical control, with its output variability subject only to chance, or common, causes.

4.2.2 Process upsets, said to be due to assignable, or special causes, are manifested by changes in the output level, such as a spike, shift, trend, or by changes in the variability of an output. The control chart is the basic analytical tool in SPC and is used to detect the occurrence of special causes operating on the process.

4.2.3 When the control chart signals the presence of a special cause, other SPC tools, such as flow charts, brainstorming, cause-and-effect diagrams, or Pareto analysis, described in various references 4.3 The use of control charts to adjust one or more process inputs is not recommended, although a control chart may signal the need to do so. Process adjustment schemes are outside the scope of this practice and are discussed by Box and Luceño 4.4 The role of a control chart changes as the SPC program evolves. An SPC program can be organized into three stages 4.4.1 Stage A, Process Evaluation—Historical data from the process are plotted on control charts to assess the current state of the process, and control limits from this data are calculated for further use. See Ref. 1 for a more complete discussion on the use of control charts for data analysis. Ideally, it is recommended that 100 or more numeric data points be collected for this stage. For single observations per subgroup at least 30 data points should be collected 4.4.2 Stage B, Process Improvement—Process data are collected in real time and control charts, using limits calculated in Stage A, are used to detect special causes for identification and resolution. A team approach is vital for finding the sources of special cause variation, and process understanding will be increased. This stage is completed when further use of the control chart indicates that a state of statistical control exists.

4.4.3 Stage C, Process Monitoring—The control chart is used to monitor the process to confirm continually the state of statistical control and to react to new special causes entering the system or the reoccurrence of previous special causes. In the latter case, an out-of-control action plan (OCAP) can be developed to deal with this situation (7, 11). Update the control limits periodically or if process changes have occurred.