
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
NORMA vydaná dňa 1.10.2008
Designation standards: UNE-ISO 10003:2008
Note: NEPLATNÁ
Publication date standards: 1.10.2008
The number of pages: 81
Approximate weight : 274 g (0.60 lbs)
Country: Spanish technical standard
Kategória: Technické normy UNE