UNE-EN ISO 18295-2:2018

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

NORMA vydaná dňa 28.3.2018

Anglicky -
Elektronické PDF (62.70 EUR)

Anglicky -

Tlačené (69.00 EUR)

Španielsky -

Elektronické PDF (62.70 EUR)

Španielsky -

Tlačené (69.00 EUR)

The information about the standard:

Designation standards: UNE-EN ISO 18295-2:2018
Publication date standards: 28.3.2018
The number of pages: 16
Approximate weight : 48 g (0.11 lbs)
Country: Spanish technical standard
Kategória: Technické normy UNE