
Postal services - Quality of service - Complaints handling principles
NORMA vydaná dňa 16.9.2009
Designation standards: UNE-EN 14012:2009
Note: NEPLATNÁ
Publication date standards: 16.9.2009
The number of pages: 49
Approximate weight : 147 g (0.32 lbs)
Country: Spanish technical standard
Kategória: Technické normy UNE