Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
NORMA vydaná dňa 16.7.2018
Designation standards: ISO 10002:2018-ed.3.0
Publication date standards: 16.7.2018
The number of pages: 31
Approximate weight : 93 g (0.21 lbs)
Country: International technical standard
Kategória: Technické normy ISO