Service excellence — Guidance for the application of digital approaches to achieve service excellence
NORMA vydaná dňa 4.2.2026
Designation standards: ISO/TS 19384:2026
Publication date standards: 4.2.2026
The number of pages: 25
Approximate weight : 75 g (0.17 lbs)
Country: International technical standard
Kategória: Technické normy ISO
Description / Abstract: This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches. This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.