
Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
NORMA vydaná dňa 6.6.2017
Označenie normy: ISO/IEC 20000-6-ed.1.0
Dátum vydania normy: 6.6.2017
Počet strán: 13
Približná hmotnosť: 39 g (0.09 libier)
Krajina: Medzinárodná technická norma
Kategória: Technické normy ISO
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021-1.