ISO/IEC 20000-10-ed.1.0

Anotácia textu normy ISO/IEC 20000-10-ed.1.0 :

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly. This document can be used by: a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts); b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal; c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards; d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts). Le present document expose les concepts principaux de lISO/IEC 20000 (toutes les parties), identifie la facon dont les differentes parties viennent a lappui de lISO/IEC 20000-1:2018 et decrit les relations entre lISO/IEC 20000 (toutes les parties) et dautres Normes internationales et Rapports techniques. Le present document inclut egalement la terminologie utilisee dans toutes les parties de lISO/IEC 20000, afin que les organismes et les individus puissent interpreter correctement les concepts. Le present document peut etre utilise par: a) les organismes qui souhaitent comprendre les termes et definitions pour utiliser lISO/IEC 20000 (toutes les parties); b) les organismes qui recherchent des recommandations concernant la maniere dutiliser les differentes parties de lISO/IEC 20000 pour atteindre leur objectif; c) les organismes qui souhaitent comprendre comment lISO/IEC 20000 (toutes les parties) peut etre utilisee avec dautres Normes internationales; d) les professionnels, auditeurs et autres parties qui souhaitent mieux comprendre lISO/IEC 20000 (toutes les parties).