Cloud computing - Service level agreement (SLA) framework - Part 2: Metric model
NORMA vydaná dňa 12.12.2018
Označenie normy: ISO/IEC 19086-2-ed.1.0
Dátum vydania normy: 12.12.2018
Počet strán: 39
Približná hmotnosť: 117 g (0.26 libier)
Krajina: Medzinárodná technická norma
Kategória: Technické normy ISO
This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics. This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4. This document does not mandate the use of a specific set of metrics for cloud SLAs.