Tourism and related services — Hotels — Service requirements
NORMA vydaná dňa 14.4.2020
Označenie normy: ISO 22483:2020
Dátum vydania normy: 14.4.2020
Počet strán: 29
Približná hmotnosť: 87 g (0.19 libier)
Krajina: Medzinárodná technická norma
Kategória: Technické normy ISO
Description / Abstract: This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction. The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.