Guidance for organizations to increase consumer understanding of online terms and conditions
NORMA vydaná dňa 12.12.2025
Označenie normy: ISO 21800:2025
Dátum vydania normy: 12.12.2025
Počet strán: 11
Približná hmotnosť: 33 g (0.07 libier)
Krajina: Medzinárodná technická norma
Kategória: Technické normy ISO
Description / Abstract: This document gives guidance to organizations on creating clear, accessible, fair and easy-to-understand online terms and conditions (T&Cs). This document is applicable to drafting business-to-consumer online T&Cs, including websites facilitating consumer-to-consumer sales, such as online auction sites. It does not apply to consumer-to-consumer and business-to-business online T&Cs.