GB/T 19012-2019

Quality management—Customer satisfaction—Guidelines for complaints handling in organizations

NORMA vydaná dňa 4.6.2019

Anglicky a čínsky -
Elektronické PDF (628.60 EUR)

The information about the standard:

Designation standards: GB/T 19012-2019
Publication date standards: 4.6.2019
Country: Chinese technical standard
Kategória: Technické normy GB