ETSI TR 102202-V1.1.1

Human Factors (HF); Human Factors of work in call centres

NORMA vydaná dňa 17.3.2003

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The information about the standard:

Designation standards: ETSI TR 102202-V1.1.1
Publication date standards: 17.3.2003
The number of pages: 50
Approximate weight : 150 g (0.33 lbs)
Country: European technical standard
Kategória: Technické normy ETSI