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E DIN ISO 10018:2004-03

Quality management - Customer satisfaction - Guidelines for complaints handling.

NORMA vydaná dňa 1.3.2004

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The information about the standard:

Designation standards: E DIN ISO 10018:2004-03
Note: NEPLATNÁ
Publication date standards: 1.3.2004
The number of pages: 67
Approximate weight : 201 g (0.44 lbs)
Country: German technical standard
Kategória: Technické normy DIN

Annotation of standard text E DIN ISO 10018:2004-03 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen.