NORMSERVIS s.r.o.

BS ISO 10002:2004

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations.

NORMA vydaná dňa 5.8.2004

Slovensky -
Tlačené (NA OTÁZKU)

The information about the standard:

Designation standards: BS ISO 10002:2004
Note: NEPLATNÁ
Publication date standards: 5.8.2004
The number of pages: 36
Approximate weight : 108 g (0.24 lbs)
Country: British technical standard