BS EN 15838:2009

Customer contact centres. Requirements for service provision.

NORMA vydaná dňa 30.6.2010

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The information about the standard:

Designation standards: BS EN 15838:2009
Note: NEPLATNÁ
Publication date standards: 30.6.2010
The number of pages: 34
Approximate weight : 102 g (0.22 lbs)
Country: British technical standard
Kategória: Technické normy BS