
Postal services. Quality of service. Complaints handling principles.
NORMA vydaná dňa 4.10.2019
Designation standards: BS EN 14012:2019
Publication date standards: 4.10.2019
The number of pages: 60
Approximate weight : 180 g (0.40 lbs)
Country: British technical standard
Kategória: Technické normy BS
ISBN: 978 0 539 00968 2 Status: Under Review