BS EN 14012:2003

Postal services. Quality of service. Measurement of complaints and redress procedures.

NORMA vydaná dňa 3.4.2003

Anglicky -
PDF - okamžité stiahnutie (307.90 EUR)

The information about the standard:

Designation standards: BS EN 14012:2003
Note: NEPLATNÁ
Publication date standards: 3.4.2003
The number of pages: 36
Approximate weight : 108 g (0.24 lbs)
Country: British technical standard
Kategória: Technické normy BS