Quality management - Customer satisfaction - Guidelines for monitoring and measuring.
NORMA vydaná dňa 1.7.2019
Designation standards: DIN ISO 10004:2019-07
Publication date standards: 1.7.2019
The number of pages: 49
Approximate weight : 147 g (0.32 lbs)
Country: German technical standard
Kategória: Technické normy DIN
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung.